Designs by Miltes has thoughtfully created a clothing line of the highest quality. However, we understand that occasionally you may wish to return an item. Please refer to the following return policies when deciding to do so.
- All returns and/or exchanges must be within 14 days of the original purchase. There will be no returns and/or exchanges for items that are well past the 14 day guideline even if they are still in the original packaging or are otherwise unused.
- If you should choose to return an item purchased through milrich.com, you are required to contact us to receive a Return Authorization before shipping the merchandise back to us.
- All shipping charges are non-refundable. This includes regular shipping charges as well as any expedited or express charges you may have opted to apply at checkout.
- All items purchased as part of a discounted package or at package pricing cannot be returned for full credit. Packaged items are given deeper discounts than individually purchased items. Therefore any individual items you choose to return that were purchased as part of a package are only eligible for a partial credit and are also subject to a restocking fee.
- All merchandise which you opt to be altered in any way cannot be returned for full credit. Once an article of clothing is altered, it is non-refundable. Therefore, we do not recommend altering an article of clothing until you are sure it is to your liking and you want to keep it.
- Please leave all tags, hang-tags, price tags, labels, and/or any other merchandise information on the product until you are sure it is one you want to keep.
- Any worn or damaged clothing cannot be returned unless it is defective. If you think a product is defective, please call us 508-309-3600 to discuss the matter with us.
Thank you for trusting Designs by Miltes. We always want you to be satisfied with our products, and so please feel free to give us a call or send an email anytime.